Customer Experience will build and increase sales, period.
Marketing technology platforms directly impacts the success of an organization’s ability to realize it’s sales goals. Not only through the scope of the initiatives that it supports and enables, but also through the enhanced customer experience it can create.
What we design and build helps our clients sell more stuff online, on phones and in-store. We take that seriously; so seriously that we build conversion plans and user behavior maps that we leverage throughout our projects to ensure we’re continually asking ourselves, “will what I’m doing right now help get customers?” Probably sounds a lot like what you ask yourself everyday.
As a result, we’ve built a practice around architecting technology environments that perform and play well with each other. While we stay true to our creative-led roots, we know that our work won’t be able to do its job if it isn’t fast, secure and available - like a good car or a parachute.
The engine behind successful software delivery is passion for continuous improvement. The process drives cost down and quality up. The best CTO’s can talk in specifics about this in a heart beat. There’s your hint.
Chief Technology Officer