30% more conversions. 40% more engagement.

The Granite Group, ranked among the top 40 plumbing, heating, and PVF wholesale distributors in the United States, came to Layer One for a world-class content and commerce experience.

The Granite Group website
30%
increase in conversions
40%
increase in engagement
The challenge

Content and commerce that needed to work as one

The Granite Group recognized that product information and frictionless buying were key to increasing revenue. It needed a more cohesive experience for its customers, and an agile partner that could pivot with changing market conditions.

The work

A better platform, then rapid improvement

  1. 1

    Rebuild the marketing site

    Focusing on customer experience and site stability, Layer One rebuilt the homegrown marketing site on Sitecore.

  2. 2

    Upgrade the storefront

    Further integration and upgrades to the Insite Commerce storefront created a more holistic experience.

  3. 3

    Keep adding features

    The improved platform became the basis for rapid improvement.

New features included Quick Buy, My OrderPad, quote-to-order conversion, and dramatically improved search capabilities.

The results

More buyers converting, more buyers engaged

Conversions

Before
Before
+30%
With Layer One

Engagement

Before
Before
+40%
With Layer One
"When they came on board, we were able to get a 30% increase in conversions. We also saw a 40% increase in engagement. The feedback we've received from users has been great. The team is responsive to customer requests and is constantly delivering improvements."
Coburn FlanneryDirector of eBusiness, The Granite Group

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